HubSpot Support for Busy Businesses
Helping you get the most out of hubSpot with better operations for Marketing, Sales, and Client Success
Is this you?
You do not think you are using HubSpot properly for Marketing, Sales or Client Success.
You want to hit your marketing or sales goals, but your systems are slowing you down.
Your processes haven’t caught up with the needs of your business, and you’re losing sales and delivering a worse customer experience as a result.
There is no go-to HubSpot expert on your team who also has marketing and sales enablement expertise.
Every business we’ve helped had at least one of these problems:
An outdated CRM not aligned with changing business goals
Inefficient system for sales outreach (like manually sifting through leads)
Ineffective marketing assets like landing pages and emails
Bad reporting that doesn't provide meaningful insights
A slow or disjointed marketing to sales handoff process
Inconsistent marketing performance
Bad data: messy lists, missing contact and company data, no automations to update records
No dedicated "keeper" of HubSpot
Fission
HubSpot experts with best-in-class Marketing, Sales, and Client Success Experience
Our goal is to turn your HubSpot into the coveted "Single Source of Truth" for your business - across Marketing, Sales, and Client Success.
We're not just HubSpot nerds - we're marketers and salespeople at heart. This allows us to build customized plans focused on your business' goals - not cookie-cutter projects for every client.
Need more specifics?
Our full list of capabilities
CRM Management
Keeping your CRM clean and efficient across teams
- HubSpot Onboarding & Implementation
- Facilitation of any HubSpot upgrades (We waive required onboarding fees by HubSpot)
- Quarterly HubSpot Audits and Recommendations Reports
- User, Team & Permissions Management
- Training & Process Documentation
- Tool Integrations & Tech Stack Management
- Data Migrations
- CRM File & Asset Management
Marketing Operations
Helping you prove Marketing ROI & Maximize Output
- Custom Email, Blog, and Landing Page Templates
- Asset Strategy and Implementation (Forms, lists, data tracked, etc.)
- Improve Marketing to Sales Handoff
- Marketing automation for emails, data management, internal notifications, and more.
- Build emails and landing pages with your team's content
- Improve lead qualification and conversion rate optimization
- Implement repeatable, scalable marketing programs
Sales Sales Operations
Streamline Sales Processes within HubSpot
- Reporting across sales activity, lead management, deal management, commissions, referrals, and more.
- Outreach process management and refinement
- Pipeline and Lead Management, Optimization, and Automation
- HubSpot Sequence Building and Training
- Manage Sales Properties & Data
Client Success Operations
Systems to Delight and Retain Your Clients
- Improve Sales to Customer Success Handoff
- Manage NPS Surveys and Other Customer Feedback Surveys, including reporting and automation.
- Create and Refine Onboarding Processes
- Shared Inbox and Ticketing System Setup for Better Support and Client Management
- Manage Client Success Properties & Data
CRM Management
Marketing Operations
Sales Operations
Client Success Operations
Leverage our expertise and reclaim your time.
Hello! I'm Connor,
the founder of Fission.
Over 30 years combined team experience in B2B marketing...
working with dozens of startups, mid-size and public companies.
Over 10 years of HubSpot expertise...
and continue to learn from it every day. Many of us have been with HubSpot since their early days!
Extensive experience across the buyer journey...
building high-impact systems from first touch to closed won.
Who We Work With
B2B SaaS/Service and Agencies
Who are currently using - or want to use - HubSpot
And want to collaborate on better Marketing, Sales & Client Success operations
Kind words from our clients
The Best HubSpot Agency You'll Ever Work With!
Y'all it is VERY hard to find good (and reasonably priced!) CRM agencies, and I feel like we hit the jackpot with Fission! Their owner Connor gets your business needs and stays engaged on your account (doesn't just take the first call and then hand you off) and his whole team is extremely well vetted and strong. We were in the very capable hands of Val and every week I was so impressed by her proactive reporting of progress, KPI review, recommendations for improvements / tweaks we can make, etc. We hired Fission to support with upskilling our team on using HubSpot, learning how to code emails and design workflows, standing up our SMS program, and do the marketing operations. They helped us lay a very strong foundation and taught our team to fish, so we are now self-sufficient. Reasonably priced, responsive, great service, flexible with designing contracts around your needs, don't hold you to long out-clauses.... I can't rave about these guys enough! Definitely don't hesitate to engage them if you have ANY HubSpot needs.
CEO
Adelle Archer
The Best of the Best!!!
I was referred to Connor by a colleague. I had literally zero experience with HubSpot or any CRM software. I have been working with Connor for an extended amount of time, and I continue to be amazed by his work product. Connor has a unique ability to understand my specific field and business strategies, and implement things accordingly. He recommends the best practices and continues to have unique ideas for me. He is an excellent collaborator with my other outside partners, which has proved to be seamless. He his extremely flexible when I have new ideas. He has superior speed in delivery and remains on task. What I am thrilled with the most is Connor's communication. He is prompt, precise, and clear. That's extremely important to me. He has put together a killer team, and I am thrilled to get to work with them.
Founder, Lawyer
Dustin McCrary
Wonderful Support and Service!
Connor and his team are amazing! We hired Fission to help us understand how to use HubSpot and tailor it to the needs of our law firm. From our first meeting I was blown away by the ideas Connor had. Minor changes to our system have made the biggest difference. Connor always has a solution for any problem we are facing, and the response time and turnaround time for any project the team is given is always quick! We couldn’t be happier with our decision to hire Fission.
Client Service Director
Samantha Sloma
Solid Service, Proactive Support, Excellent Insights, Great Partner
Strategist
David McCauley
Fantastic service and VERY responsive
MARKETING LEAD
Chris Worden
We were charged with quickly ramping up our digital lead generation efforts and needed some assistance with best practices as well as an extra pair of hands to get a lot of different campaigns and projects up and running. ...[Fission] is excellent at knowing how to set up processes in HubSpot not only for the marketing team to be able to extract data, but also for the sales team to be notified...Connor is a delight – he’s truly one of our team members. He also is incredibly responsive – answering questions at all times of day or night!
VP, MARKETING
Kendra Ensor
As a hyper growth company, scaling HubSpot to meet our needs has been a challenge. Our Operations team has been stretched to support our growth and we work with Fission to support all of our CRM needs.
Connor engaged immediately and truly understands our business. He is able to provide value at a deep level from customized workflows to ABM and Support ticketing processes.
VP of Sales
James Wallen
Fission was awesome!
I was extremely impressed with the Fission team and would highly recommend them to anyone who needs to up their HubSpot game! Connor is a sales ops wizard and his years of experience running HubSpot for a really operations-heavy company, having to take HubSpot to its limits, led to him having a lot of elegant solutions that I think other HubSpot experts probably wouldn't have.
Head of Growth
Jeremy Schaller
Great Team - Great Outcome
Team Fission supported our business migrating from Salesforce to HubSpot. From start to finish, it took less than six weeks! Connor conducted an excellent needs analysis and helped us complete the migration with as little disruption as possible to our sales operations. We were charged a fair rate with no surprise fees or extras. I appreciated the friendly and encouraging attitude of the team. They were always upbeat and optimistic about meeting all the requests in our scope document and kept us updated along the way. We look forward to working again with Fission.
SVP, Business Development, Marketing, and Creative Design
Ross Hancock
Helpful Team with Great Insight
I'm sure we could have walked blindly into HubSpot and figured it out... but Fission saved us a great deal of self-inflicted pain by lighting the way to a well setup initial HubSpot instance for our business. There are a great multitude of fields that I'm confident we would have used incorrectly and bound ourselves up once our sales team grew down the road. Pay now or pay more later. Thanks Fission team!
Co-Founder + CEO
Kyle McAllister
Amazing to work with!
Sales
MK Johnson
Amazing work!
We've had a fantastic experience working with Fission to enhance our HubSpot usage across various aspects, including email health, marketing, workflows, SMS, and data architecture. Connor, Val, and the rest of the team was not only patient and methodical but also highly proactive in providing constructive feedback that significantly improved our processes. Their expertise made a complex setup feel seamless, and their approach to training and support has been invaluable. We highly recommend Fission for anyone looking to get the most out of their HubSpot!
Data Analyst
Jaime Arguello
Scope creep? Never heard of it...
We understand priorities change. This is why all our work is structured with flexibility in mind.
You either pay by the hour or get a fixed bucket of hours each month - and you can use them however you need. We'll work with you on prioritization to ensure maximum efficiency.
How can your marketing and sales improve in hubspot?
This SaaS went from 10% open rates to 48% opens and 17% CTRs.
We implemented custom marketing contact rules and automations, an automated re-engagement nurture, systems to clean out "bad" contacts, and designed high-quality email templates to drive better engagement.
This Tech Consulting firm went from disjointed campaigns to high-converting, measurable programs.
We redesigned their entire webinar funnel to create engaging content that got more registrations. And everything was cloneable to launch on a monthly basis.
This Transportation Technology firm went from Ineffective Emails with NO nurture strategy to engaging comms that Convert.
After cleaning their marketing lists and creating processes for importing clean contacts, we got these results after just 3 emails.
This Consultancy went from manually sifting through leads to automated qualification and prioritization.
We built an automated qualification system to remove unwanted contacts and focus the team on the people that truly mattered. Additionally, we automated several contact and deal-related tasks which improved efficiency and increased conversions.
What do next steps look like?
1. Strategy Call
Ensure we are a good fit for your company and goals. You will always walk away with a couple next steps on improving your HubSpot.
2. Agreement & Team Assignment
We'll assign you a HubSpot-Certified Solutions Manager and Client Success Manager that are the best fit for your company, CRM usage, and HubSpot priorities.
3. Onboarding + In-Depth Kickoff
After completing the onboarding form, we'll have a session to lock in HubSpot priorities and get up to speed on your business so we can start right away.
Our start time averages at 7 days after signed contract.
4. It's Go Time!
We're off! We'll connect weekly to review work completed and ensure we stay aligned.
Book your free strategy call today.
On the call, we will discuss your business' goals, current challenges, and the specific areas in HubSpot you should start to improve.
I always give away a HubSpot tip or two. Even if we don't decide to work together, you'll walk away with actionable next steps to improve your HubSpot.
Choose your work style.
Project
Fixed Scope, Maximum Results
This is for you if:
- You have a specific HubSpot project in mind
- You are not looking for ongoing support
What you get:
- A dedicated team focused on completing your project on time
- A kickoff call centered on your project and goals and wrap-up call to ensure everything is completed
Pay Structure:
- Price based on estimated hours with a cap on hours worked
*Kickoff calls and answering emails don't count towards your hours.
Hourly
Pay As You Go
This is for you if:
- You want the most flexibility possible
- You do not want any limitation in scope
- You value cost over speed
What you get:
- Monthly calls to review HubSpot priorities
- Complete flexibility in projects in HubSpot
Pay Structure:
- Low Monthly Fee + Hourly Rate
*Kickoff calls, recurring meetings, and answering emails don't count towards your hours.
Subscription
Simple retainer with complete flexibility
This is for you if:
- You are looking for HubSpot experts to work with you and your team
- You do not want any limitation in scope
- You value speed over cost
What you get:
- 20 or 40 hours/month to use as you need
- Bi-monthly calls to review HubSpot priorities and projects
- Free add-on projects for better CRM management
- Complete CRM audits (every 3 months)
- Complete flexibility in projects in HubSpot
Pay Structure:
- Flat Monthly Fee with Fixed Monthly Hours
*Kickoff calls, recurring meetings, and answering emails don't count towards your hours.
Discounts are offered starting at 3 month commitments
Need a new HubSpot setup?
Just starting out? We'll build your HubSpot CRM so it's aligned with your business from day one.
Work smarter, not harder.
We focus on optimizing your CRM to save your team 20+ hours/week. (Plus, we’re up to 40% more affordable than hiring a full-time CRM, Marketing, Sales, or RevOps Manager).