Services
Marketing, Sales and CS running on one system.
Shared definitions and clean handoffs from first touch through renewal.
Operations Across GTM, Sales, and Support
Most revenue leaks happen at the handoffs.
Marketing hands a lead to sales. Sales hands a customer to client success. Each team has its own definitions, its own fields and often its own corner of HubSpot.
The gaps between them are where leads go cold, promises made during the sale get lost, and renewals arrive as surprises.
Signs you need this
Where broken handoffs show up
Sales in the dark
Surprise handoffs
Quiet accounts nobody notices
Each one is a handoff without a clear owner.
How we approach it
Evaluate, connect, then monitor
We design the lifecycle across teams before we build anything inside one of them.
Evaluate
Where do the handoffs break?
Connect
Who owns each stage?
Monitor
What surfaces risk early?
Why it matters for AI
Account agents need the whole history.
Customer and account agents work from what's in the CRM. When marketing, sales and client success each keep part of the story somewhere else, the agent only sees part of it.
What's included
What we build and leave in place
Shared lifecycle definitions
One definition of each stage, agreed across marketing, sales and client success.
Handoffs with SLAs
Clear owners and response times at every transition, enforced in HubSpot.
Customer health signals
Health scoring, renewal automation and risk flags that someone actually watches.
How we think about this
Cross-functional operations
If a client went quiet across every channel this week, would anyone notice before the renewal? How we think about connecting marketing, sales and CS.
How to Work With Us
Two ways to engage. Same capabilities. Same team.
Both models give you access to the full range of services above. The difference is how we scope, schedule, and price the work.
Managed Services
Your ongoing operations partner. A dedicated team, proactive audits, and regular strategy calls. Scope evolves with the business.
Best for: Teams that need the role, not just the project.
See plansPre-Paid Hours
On-demand access to the Fission team. Purchase a block of hours, submit work as needed, and get results with transparent pricing.
Best for: Teams with project-based needs or defined scope.
See pricingFAQ
Common questions about revenue operations
One operating model across marketing, sales and client success, built into one system. In practice that means shared lifecycle definitions, handoffs with owners and SLAs, and reporting that follows a customer from first touch through renewal.
Yes. Your marketing agency runs campaigns and content. We handle the operations underneath them: routing, handoffs, lifecycle definitions and reporting.
Start by asking what the person logging the data gets out of it. If the only answer is that their manager gets a report, they'll stop logging. We cut the extra work and make the record useful to the person filling it in.